Simple, Affordable Pricing

Frequently Asked Pricing Questions

Group Size and Billing

The basic LORROS plan covers up to 10 members in a Group. For larger Groups, there is an additional charge for each member over 10 (Extended Plan).

Subscription periods are monthly or annually as chosen by the Group. The billing cycle starts on the day the first subscription payment is received by LORROS. For example, if a Group pays a monthly subscription on January 20, this will cover the period from January 20 to February 19.

Decreasing group size during a subscription period

Unfortunately, there is no refund for Groups of 11 or more members that reduce their size during a subscription period. The new, lower subscription will kick in at the renewal.

Increasing group size during a subscription period

Groups of 10 or more members that add members during a subscription period will be immediately invoiced for the new Group size and a new subscription period will start. Any time remaining on the existing subscription will be credited on the new invoice.

If a Group chooses not to renew its subscription

At the end of a subscription period, the Group’s information will be kept in the LORROS database for six months after the subscription end date. During that time, Group members can access that information but cannot start any new LORROS Activity.

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